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River Cree Resort Casino
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Terms & Conditions

These Terms govern your relationship with the operator of river-cree-resort-casino as accessed via river-cree-resort-casino-ca.com. Effective date: November 6, 2025.

Definitions

  • Operator: Refers to river-cree-resort-casino, operated by River Cree Enterprises Limited Partnership, with headquarters at 300 East Lapotac Blvd, Enoch, Alberta, T7X 3Y3, Canada. The Operator holds an active license from Alberta Gaming, Liquor and Cannabis (AGLC).
  • User: Any individual who accesses or uses river-cree-resort-casino-ca.com services.
  • Player: A User who registers an account and participates in gaming or betting activities on river-cree-resort-casino-ca.com.
  • Bet: A monetary stake placed by a Player on approved games or events via river-cree-resort-casino-ca.com.
  • Bonus: Promotional credit, free spins, or offers provided by the Operator, subject to specified terms.
  • Wager: The act of staking real or bonus funds on a game or event through the platform.
  • KYC (Know Your Customer): Regulatory process requiring verification of Users' identity and eligibility.
  • AGLC: Alberta Gaming, Liquor and Cannabis, the regulatory authority for river-cree-resort-casino.

Account Registration

Eligibility and Registration Process

  • Minimum Age: Only individuals aged 18 years or older and legally resident in Canada may register for an account on river-cree-resort-casino-ca.com. The Operator reserves the right to verify age and residency at any time.
  • Account Creation: Users must provide accurate, complete personal information, including full legal name, date of birth, valid email address, and contact details. Registration requires email verification and acceptance of these Terms.
  • KYC Obligations: In compliance with provincial and federal law, Users must submit valid identification and, if requested, proof of address or payment method. The Operator may suspend, restrict, or close accounts pending KYC completion.
  • Data Accuracy: Users are responsible for ensuring all submitted data remains current and accurate. Providing false or misleading information is grounds for account suspension or termination.
  • Password Security: Users must maintain the confidentiality of login credentials and are responsible for all account activity. The Operator disclaims liability for unauthorized access resulting from User negligence.

Regional Compliance Note: All account procedures and KYC checks conform to Alberta and Canadian anti-money laundering and gambling regulations.

Betting & Gameplay Rules

Bet Placement and Modification

  • Types of Bets: Players may place bets on any games or events available on river-cree-resort-casino-ca.com, subject to specific game rules and bet types (e.g., slots, table games, live dealer).
  • Minimum and Maximum Bets: Each game or event specifies its own minimum and maximum bet amounts. The Operator may adjust these limits at its discretion, in compliance with AGLC guidelines.
  • Bet Cancellation/Modification: Once confirmed, bets cannot be cancelled or modified unless expressly permitted by game-specific rules or in the event of clear technical error. Disputes over bet placement are resolved per the Dispute Resolution provisions below.

Conduct and Fair Play

  1. Prohibited Conduct: Players must not engage in abusive, offensive, or fraudulent behavior, including but not limited to collusion, cheating, or misuse of chat functions. The Operator enforces a zero-tolerance policy for insults, threats, or harassment in live casino and chat environments.
  2. Technical Malfunctions: In the event of technical failures (hardware/software/network), the Operator may void affected bets or suspend affected games, ensuring transparency and fairness in accordance with AGLC regulations.
  3. Game Rules: Each game available on river-cree-resort-casino-ca.com is subject to its published rules, available on the site. Players are responsible for reviewing these rules before participation.

Regional Compliance Note: All betting and gameplay rules are set in accordance with Alberta's Gaming, Liquor and Cannabis Act and relevant Canadian statutes.

Bonus Terms

Activation and Wagering Requirements

  • Bonus Eligibility: Bonuses are available only to registered Players who meet promotional criteria. Activation may require opt-in, entry of a bonus code, or a qualifying deposit.
  • Wagering Requirements: Unless otherwise specified, bonuses must be wagered a minimum number of times (as stated in the specific promotion) before withdrawal of bonus funds or winnings is permitted. Wagering must be completed within the timeframe stated in the promotion or within 30 days of bonus receipt, whichever is less.
  • Excluded Games and Actions: Certain games may be excluded from bonus wagering or may contribute less than 100% toward wagering requirements. Prohibited actions include low-risk betting or abuse of bonus mechanics.
  • Combining Promotions: Unless explicitly stated, Players may not combine multiple bonuses or promotions. Attempting to circumvent this policy may result in forfeiture of bonuses and winnings.
  • Bonus Abuse: Any attempt to exploit or manipulate bonus offers may result in account suspension or termination, and the forfeiture of funds or winnings derived from bonuses.

Regional Compliance Note: All promotional offers comply with AGLC advertising and responsible gambling standards, and are void where prohibited by law.

Payments & Withdrawals

Deposits

  • Accepted Methods: Players may deposit funds using approved methods, including major credit/debit cards, e-wallets, and other payment options as listed on river-cree-resort-casino-ca.com. Cryptocurrency deposits may be accepted where permitted by law and by AGLC guidelines.
  • Deposit Limits: Minimum and maximum deposit amounts are subject to operator policy and regulatory requirements. Limits may be adjusted for responsible gambling or compliance purposes.
  • Processing Times: Deposits are typically processed instantly, though delays may occur due to payment provider or verification requirements.
  • Fees: The Operator does not generally charge fees for deposits but reserves the right to do so. Any applicable fees will be disclosed at the point of transaction.

Withdrawals

  1. Withdrawal Methods: Withdrawals are processed via the same method used for deposit, where possible, or by alternative means approved by the Operator and permitted by law.
  2. Verification: All withdrawals are subject to KYC verification. Additional documentation may be required for large withdrawals or in cases of suspected fraud.
  3. Limits and Processing: Minimum and maximum withdrawal amounts apply and will be displayed on the site. Standard processing time is 1-5 business days following successful verification.
  4. Refunds: Refunds of bets or bonuses are at the Operator's discretion and may be granted in cases of technical error, regulatory intervention, or other extenuating circumstances. Any refund will be processed using the original payment method.
  5. Bonus Withdrawals: Winnings from bonuses may not be withdrawn until all applicable wagering requirements are met and verified.

Regional Compliance Note: All payment and withdrawal procedures adhere to AGLC standards and anti-money laundering regulations in Canada.

Limitation of Liability

Operator's Obligations and Exclusions

  • Fairness and Accuracy: The Operator is committed to providing fair games and accurate results in line with AGLC certification and industry standards.
  • Exclusions of Liability: The Operator is not liable for:
    • Technical failures, malfunctions, or network interruptions beyond its control;
    • Loss or damage arising from User negligence in maintaining account security;
    • Indirect, incidental, or consequential damages, including but not limited to loss of opportunity or reputation.
  • Maximum Compensation: In any event, the maximum liability of the Operator shall not exceed the amount of the bet or wager placed by the Player in the transaction giving rise to the claim.

Regional Compliance Note: These limitations are consistent with Alberta law and are not intended to limit liability for fraud or deliberate misconduct where prohibited.

Intellectual Property Rights

  • Copyright Notice: All content, software, logos, trademarks, and materials displayed on river-cree-resort-casino-ca.com are the exclusive property of river-cree-resort-casino or its licensors.
  • Use Restrictions: Users may not copy, reproduce, modify, distribute, transmit, or otherwise exploit any content from river-cree-resort-casino-ca.com without prior written consent from the Operator.
  • Infringement Consequences: Unauthorized use or infringement of intellectual property rights may result in civil or criminal penalties and immediate termination of access to the site.

Privacy & Data Protection

All personal and transactional data collected by river-cree-resort-casino via river-cree-resort-casino-ca.com is processed in accordance with the site's Privacy Policy and applicable Canadian privacy legislation. Users are encouraged to review the Privacy Policy for details on data collection, usage, storage, and User rights.

Regional Compliance Note: Data processing adheres to the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta privacy law.

Changes to Terms

Notification and Acceptance of Updates

  • Procedure for Changes: The Operator reserves the right to amend these Terms at any time to comply with legal, regulatory, or operational requirements.
  • User Notification: Any material changes will be communicated to Users through email, platform notifications, or prominent site banners at least 15 days prior to the effective date of the update.
  • User Options: Continued use of river-cree-resort-casino-ca.com after changes take effect constitutes acceptance of the revised Terms. Users who do not agree may discontinue use and request account closure in accordance with the Termination & Suspension section.

Regional Compliance Note: All amendments will comply with AGLC, Alberta, and Canadian regulatory requirements.

Termination & Suspension

Grounds and Procedures

  1. Account Suspension/Closure: The Operator may suspend or terminate a User's account for breach of these Terms, suspected fraud, regulatory requirement, or upon User request.
  2. Notice: Users will be notified by email or telephone of suspension/closure, stating the reason and effective date. The Operator will provide reasonable assistance to resolve outstanding issues.
  3. Refund of Funds: Upon termination, any balance (subject to KYC and anti-fraud checks) will be returned to the User via the original deposit method, unless prohibited by law or regulatory authority.
  4. Appeal Procedure: Users may appeal account suspension or closure by contacting customer support, providing relevant evidence for review.

Regional Compliance Note: Procedures align with AGLC rules and Canadian consumer protection laws.

Governing Law & Jurisdiction

  • Applicable Law: These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein.
  • Jurisdiction: Any disputes arising in connection with these Terms or the use of river-cree-resort-casino-ca.com shall be subject to the exclusive jurisdiction of the courts of Alberta, Canada.
  • Dispute Resolution: Prior to court proceedings, Users and the Operator agree to attempt amicable resolution, including mediation or arbitration in accordance with Alberta law. Users may escalate unresolved concerns to AGLC as the regulatory authority.

Contact Information

Author: Tyler McLeod

Regional Compliance Note: For unresolved disputes or regulatory concerns, Users may contact AGLC via their official website for additional assistance.